Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services. This includes information you voluntarily provide when registering for courses, subscribing to our newsletter, or contacting us with inquiries.

• Personal details such as name, email address, and phone number
• Account information when you create a user profile
• Course enrollment and learning progress data
• Payment information processed securely through third-party providers
• Usage data including pages visited, time spent, and interaction patterns
• Device information such as browser type and operating system
• IP address and location data for analytics purposes

How We Use Your Information

We use the information we collect to deliver our French language learning services and enhance your educational experience. Your data helps us personalize content, track your progress, and provide timely support.

Specifically, we use your information to: deliver course materials and updates, respond to your inquiries and provide customer support, send promotional content and newsletters with your consent, analyze usage patterns to improve our platform, maintain security and prevent fraud, comply with legal obligations, and customize your learning experience based on your preferences and progress.

We do not sell or share your personal information with third parties for marketing purposes without your explicit consent. We only share data with trusted service providers who assist in delivering our services and are bound by confidentiality agreements.

Your Privacy Rights

You have important rights regarding your personal information. You can request access to the data we hold about you at any time. You have the right to correct or update any inaccurate information and request deletion of your data, subject to certain legal obligations.

You can opt out of receiving promotional communications by clicking the unsubscribe link in our emails or adjusting your account preferences. You have the right to withdraw consent for data processing, though this may affect your ability to use certain services. You may request a copy of your information in a portable format.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your requests within thirty days and verify your identity for security purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about how you interact with our website. Cookies are small files stored on your device that help us remember your preferences and login information.

We use essential cookies necessary for website functionality, performance cookies to analyze user behavior and improve our services, and preference cookies to remember your settings. Third-party analytics tools may also place cookies to help us understand how visitors use our site.

You can control cookie settings through your browser preferences. However, disabling certain cookies may impact the functionality of our website and your user experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission between your browser and our servers.

We maintain secure data storage systems, conduct regular security audits, limit access to personal information to authorized personnel only, and require employees to maintain confidentiality. Despite our security efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

If we discover a security breach affecting your personal information, we will notify you promptly and take appropriate corrective action in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last updated” date and posting the revised policy on our website.

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.